Care Coordination

Geriatric Care Managers (GCM) or Aging Life Care Managers (ALCM) are health and human service specialists who provide guidance, support, access to resources, and ongoing follow-up for older adults, adults with disabilities or chronic health care needs, and their families and support networks. Care Managers come from a variety of professional backgrounds (social work, nursing, gerontology, among others), and have a specialized focus on issues related to aging, chronic disease management and disabilities.

The care manager is an experienced guide and resource for families and professionals. They have extensive knowledge about costs, quality, and availability of services in their community, and can connect you with the right service at the right time. Care managers also assist clients in attaining their maximum functional potential and quality of life.

SERVICES PROVIDED BY A PROFESSIONAL CARE MANAGER: Care managers provide personalized services, based on individual client circumstances. These services may include:

• Comprehensive assessments to identify problems or concerns, and provide solutions
• Arrangement for qualified in-home care or other needed assistance
• Identification of living options which are consistent with client needs and preferences; relocation planning and implementation
• Referral to qualified legal, financial, or medical specialists, based on a review of client circumstances and needs
• Ongoing oversight, monitoring, and advocacy
• Individual/family counseling and support
• Crisis intervention

BENEFITS OF CARE MANAGEMENT SERVICES
Benefits of using care management services are many, and may include:

• Personalized and compassionate service, focusing on the client’s needs and preferences
• 24/7 availability for urgent needs
• Continuity of care: coordination and communication with family members, medical and care providers, and legal/financial professionals
• Cost containment: the care manager’s knowledge and expertise can help you to avoid costly mistakes by carefully matching appropriate services to client’s needs.

SELECTING A CARE MANAGER
There are many agencies which provide Care Coordination or Care Management. Those providers who are members of the Aging Life Care Association (ALCA), formerly known as the National Association of Professional Geriatric Care Managers (NAPGCM), meet stringent criteria for professional education, experience, and certification, and adhere to ALCA Standards of Practice and Code of Ethics. Additional information is available on the ALCA website, www.aginglifecare.org.

In selecting the agency you wish to work with, you may want to ask about the following:

STAFF TRAINING AND QUALIFICATIONS:

• What is staff’s educational background and work experience? How long have they been providing care management services?
• What are their professional credentials and affiliations? Are they licensed or certified? If so, by who?
• Are they members of the Aging Life Care Association?

AGENCY STRUCTURE:

• Is the agency a free-standing care management agency, part of a larger health care network, or one which also provides other services?
• What are the referral relationships they have with other service providers?

FEE STRUCTURE:

• What are the rates and fee structure?
• Does the agency receive payments from other sources (e.g., placement or referral fees?)


Featured Providers

  • Contact Info

  • 1535 Lyon Dr.
    Neenah, WI 54956

  • 920-727-5555 Oshkosh 920-426-1931
  • www.valleyvna.org

All Providers

  • ACC Community Connections

  • 496 Wisconsin Ct.
    Fond du Lac, WI 54937

  • 920-322-6481
  • ACC Community Connections

  • 4321 W. College Ave., Ste 380
    Appleton, WI 54914

  • 920-224-5078
  • ARC Angels Geriatric Care Management

  • Appleton, WI 54913

  • 877-832-8032
  • ARC Angels Geriatric Care Management

  • PO Box 193
    Clintonville, WI 54929

  • 877-832-8032
  • Aspire Generation Liberty LLC

  • , WI

  • 608-490-0381
  • Atempo LLC – Nancy Nie, RN, CCM

  • 3917 Partridge Rd.
    DeForest, WI 53532

  • 608-335-8218
  • BrightStar Care

  • 4650 W. Spencer St.
    Appleton, WI 54914

  • 920-882-7277
  • By Your Side Care Management, LLC

  • PO Box 132
    Jackson, WI 53037

  • 262-246-2100
  • Care Right Inc.

  • Brookfield, WI 53045

  • 800-741-0302
  • Colonial Club Senior Activity Ctr

  • 301 Blankenheim Lane
    Sun Prairie, WI 53590

  • 608-837-4611
  • Community Care, Inc.

  • 205 Bishops Way
    Brookfield, WI 53005

  • 262-207-9378
  • Community Living Alliance

  • 1414 MacArthur Rd., PO Box 8028
    Madison, WI 53714

  • 608-242-8335
  • Companion Care Case Management

  • 1330 Blackwood Ct.
    Sheboygan, WI 53081

  • 920-946-8917
  • Corporate Guardians of NEW

  • PO Box 117
    Two Rivers, WI 54121

  • 920-553-8780
  • Coyle Care Management and Consulting, LLC

  • PO Box 1464
    Appleton, WI 54912

  • 920-740-8441
  • DJ Ferguson & Associates, LLC Life Care Planning

  • 435 North Broadway Street, Suite B
    De Pere, WI 54115

  • 855-545-6794
  • Elderlink Services

  • 2079 Sunset Dr.
    Tomahawk, WI 54487

  • 715-453-5442
  • Embrace Care Management, LLC

  • Shorewood, WI 53211

  • 262-228-6171
  • Embrace Care Management, LLC

  • 627 N. 8th St.
    Sheboygan, WI 53081

  • 920-451-6228
  • Embrace CareManagement

  • 425 Wells st. #301
    Delafield, WI 53018

  • 317-496-7062
  • HealthSpan Inc.

  • 5520 W. Forest Home Ave.
    Greenfield, WI 53220

  • 414-541-4700
  • Hearts to Home Senior Home Care

  • 6340 N. Green Bay Ave.
    Glendale, WI 53209

  • 414-352-9040
  • HomeCare Health Services

  • 1004 Washington St.
    Manitowoc, WI 54220

  • 920-684-7155
  • Horizon Home Care & Hospice

  • 8503 75th St., Ste. B
    Kenosha, WI 53142

  • 262-771-1011
  • Horizon Home Care & Hospice

  • 11400 W. Lake Park Dr.
    Milwaukee, WI 53224

  • 414-365-8300
  • Horizon Home Care & Hospice

  • 112 E. Drexel Ave.
    Oak Creek, WI 53154

  • 414-365-8300
  • Horizon Home Care & Hospice – Hartford

  • 110 Lone Oak Lane, Suite 100
    Hartford, WI 53027

  • 262-673-8400
  • IKOR – Life Care Management

  • PO Box 391
    Cedarburg, WI 53012

  • 262-478-9114
  • Jewish Family Services Older Adult Services

  • 1300 N. Jackson St.
    Milwaukee, WI 53202

  • 414-390-5800
  • Jewish Social Services of Madison

  • 6434 Enterprise Lane
    Madison, WI 53719

  • 608-442-4081
  • Madison Parent Care LLC

  • Madison, WI 53711

  • 608-228-9797
  • MCFI Home Care

  • 2020 W. Wells St.
    Milwaukee, WI 53233

  • 888-381-5696
  • Northwest Dane Senior Services, Inc.

  • 1837 Bourbon Road
    Cross Plains, WI 53528

  • 608-798-6937
  • Nurse Adviser

  • PO Box 5544
    Madison, WI 53705

  • 608-712-0392
  • Pritzl Elder Care Consulting, LLC

  • 214 S 45th Ave.
    Wausau, WI 54401

  • 715-842-9101
  • Senior Adult Support Services, LLC

  • Milwaukee, WI 53221

  • 414-643-8610
  • Senior Planning Group, Inc.

  • 125 N. Executive Dr., Ste. 210
    Brookfield, WI 53005

  • 262-670-8888
  • Society’s Assets

  • 5455 Sheridan Rd., Ste. 101
    Kenosha, WI 53140

  • 800-378-9128
  • Society’s Assets

  • 5200 Washington Ave., Ste. 225
    Racine, WI 53406

  • 800-378-9128
  • Society’s Assets – Elkhorn

  • 615 E. Geneva St.
    Elkhorn, WI 53121

  • 800-378-9128
  • St. Camillus Geriatric Care Management

  • 10101 W. Wisconsin Ave.
    Wauwatosa, WI 53226

  • 414-258-2418
  • Supportive Community Services, Inc.

  • 620 S. 76th St., Ste. 140
    Milwaukee, WI 53214

  • 414-226-5335
  • TheKey

  • 409 E. Silver Spring Dr.
    Whitefish Bay, WI 53217

  • 414-964-8000
  • Treland Care Management LLC

  • 1122 Windsor Drive
    Waukesha, WI 53186

  • 414-581-3481